New Step by Step Map For etech
New Step by Step Map For etech
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ABOUT ETECH Etech provides up coming generation BPO alternatives. A global minority owned business, Etech has made and trademarked how to turn your information into strategic insights.
Etech gives occupation possibilities for the people planning to establish and boost life skills. Some of these include the opportunity to communicate proficiently, Make rely on, and function in a very workforce environment.
Etech leverages the strength of artificial moreover human intelligence, which reinforces schooling and coaching. By accomplishing this, we will be able to deal with vital behaviors and enhance each consumer knowledge and shareholder price.
interaction (written and verbal): Strives to speak both equally English and Spanish, and write clearly and succinctly in a variety of configurations; might get messages throughout to own the desired result. Strives for shut-loop interaction by proactively anticipating “the subsequent problem”.
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Communicate with existing and possible shoppers using Web and diverse application to give information and facts and respond to questions about present-day promotions and new or upgraded products.
Answers incoming telephone calls, establishes objective of callers, and forwards calls to appropriate staff or Division.
Communicate with recent and prospective customers employing Online and unique application to give info and response inquiries regarding recent promotions and new or upgraded products and solutions.
conduct fundamental troubleshooting steps according to the condition and coordinate with other departments when needed.
Maintains headset rental units. Has individuals who are renting headsets or possessing badges changed, entire deduction kind and sends to click here Payroll for action. Updates termination ECF to indicate the return of an ID badge.
talk to present-day and prospective consumers using several different Pc and telecommunications know-how/program to present data and answer thoughts.
Builds and maintains company associations with purchasers by providing prompt and accurate providers to promote customer loyalty
Be open and responsive to dependable coaching, just take an Lively function in effectiveness planning and intention setting.
working experience in developing and executing designs, Conference deadlines and operating underneath tight time constraints.
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